So This Is Christmas?

English: Coaching process model (GROW model) P...

English: Coaching process model (GROW model) Polski: Model procesu coachingowego (GROW model) (Photo credit: Wikipedia)

Although it is the week before Christmas, seasonal goodwill seems thin on the ground.

Obvious tragedy and strife aside, it is the personal stresses which can make the world seem especially grim.

For instance, the Guardian’s ‘Work’ section features the case study of a senior manager whose skills and successes cut no ice with his senior colleague.

Top management are blaming the woes of the larger business on the senior manager.  His previous good leadership of his business unit goes unrecognised.

Above the line, the article describes the chilling effect of the blame game.  The senior manager is left feeling his confidence ebbing away.  He feels trapped, and is facing a six month count-down to termination (he is suddenly performing ‘unacceptably’ in the larger organisational context).

That is a bleak way to end 2012.

It is an eye-opener to read some of the reader feedback, offered to the senior manager, below the line.  Some of it seems defensive.  Some of it aggressive.  My take on what he could do next is, inevitably, coaching themed.

You can read the article and comments (mine are included as RogerAD) here

Basically, I am saying he should find himself a coach and allow himself to be supported through the GROW model:

Identifying a goal – determining what is the positive benefit he wants to head toward, in the time he has available?

Reflecting on his reality – questioning what does the relationship between his values and those of his organisation feel like?

Listing his options – working out what are the steps that take him forward, toward his ultimate goal?

Using his will – relying on the reserve of positive energy he holds – that his caused him to seek a solution to his dilemma – to identify the first step he can immediately take.  That is the step which will move him one step closer to what he wants.

It will be interesting to see what type of feedback he chooses to follow.  Whatever he decides to do, you have to hope his 2013 turns out better than 2012 has.

There May Be Trouble Ahead – Post Script

Map of Summer Olympics locations. Countries th...

Map of Summer Olympics locations. Countries that have hosted one Summer Olympics are shaded green, while countries that have hosted two or more are shaded blue. (Photo credit: Wikipedia)

In an earlier post I speculated that there might be Trouble Ahead as a result of the 11th hour pre-Olympic security staffing problem.


It turns out the long term impact of the problem is being quantified by the key players.


For the armed services – drafted in at the last minute to help ensure the Games were successful – there will be knock-on effects for many months to come.


As Wing Commander Peter Daulby, military Chief Planner, commented to the Guardian:


“It will take two years to recover from [Olympic deployment], to get back to normal, to get everything back into kilter. You can’t expect [personnel deployed] to go back to normal routine very easily”


For the original security contractor – G4S – the impact of achieving a reported 83% deployment of their original staffing goal will be financial.  The Guardian reports a 60% fall in half year profits and reputational knock in the longer term.


As their Chief Executive, Nick Buckles, said in a recent interview:


“…his appearance before the home affairs select committee shortly before the Games, where he was forced to admit that the Olympics process had been a “shambles”, was difficult but necessary”


Although the Games themselves were rightly praised as a major success, the secuirty contractor’s experience seems to illustrates the principle that; ordinary efforts probably could not have produced the extraordinary planning outcome the Olympics call for.