How to #Communicate Effectively By Telling Vivid Stories

 

People in discussion

Use vivid stories to connect to your audience Photo by Abel Tan Jun Yang from Pexels

It can be difficult to sum up the direction a life has taken without resorting to a list: when someone was born; where they went to school; which skills did they acquire; how they used those skills to make their living.

 

When I recently wrote and delivered a, well received, eulogy I took a different approach. Rather than a dull list I told vivid stories which brought an entire history to life. The audience received a rounded picture of the person they knew as a relative, friend, neighbour or ex-colleague.

 

Follow the link to YouTube if you would like to learn more about using stories to communicate the details of someone else’s life (or maybe your own). Remember to Like, Share and comment too if this post has helped you.

 

3 Actions To Take To Make Our #Goals More Effective

4 People With Good Ideas

Goal Setting Ideas For The Year Ahead – Picture From Pexels.com

Christmas is nearly here. So a big Thank You is due to all those who work through the busy holiday period, making it less stressful for those of us coordinating parties, presents and people.  

Everyone has ideas about how to be productive during busy times. I think there are 3 key principles we should hold on to, especially when we are surrounded by people wanting our attention, our commitment, or our energy. We should:   

  • Aim to take care of our own needs first, so we can be better at helping others. 
  • Be patient with people who resist change, or who are only thinking about themselves. 
  • Choose our battles, so that when we say ‘No’ that answer is heard and respected.  

I think these ABC actions help, whether our goal is to thrive during the festive season or make change happen in the year ahead.  

Feel free to Like and feedback if you try these principles out and they work for you (or share this post with someone who needs it).  

Have a Happy Christmas and a peaceful New Year. 

 

3 Steps To Greater #Success This Autumn

Smile

Would you like to get your smile back? picture credit Pexels.com

Autumn is the season for making changes, starting new projects and pursuing new goals. Students, startups and job seekers know that can be hard work.

I know how overwhelming change can seem with so many moving parts to think about. So, I’m going to suggest 3 steps to overcome the overwhelm problem and get your smile back:

Accept Your Feelings

If your new project feels nightmare-ish work out how to break down your big goal into more manageable chunks. When we aren’t struggling life feels better. Start completing those smaller steps and you will feel more in control of your situation.

Build Your Network

Take time to connect to people who you can help and who can help you. Reduce the number of people in your world who drain your energy and frustrate your focus.

Celebrate Your Progress

I know it is obvious, but sometimes we don’t notice we are improving and downplay positive feedback. We should be hungry to receive constructive feedback and able to feel good about the significant improvements we start to make once we get going.

What’s Your Next Move?

Obviously, these are tasters of bigger themes and it isn’t easy to put these 3 steps into practice. It is worth it though. Give it a go and feel free to comment on how things work out. Like and Share too so others can benefit too.

Have a great month.

 

The 7 Key Lessons About Service I’ve Taken From #NHS70

 

7 Principles Behind Great Service – Picture from Pexels.com

I’ve spent a lot of time recently in the company of nurses, physiotherapists, doctors and other NHS (national health service) professionals. They are in the business of service delivery. Their customers are very demanding (if our own health or that of a loved one is in question we won’t always be reasonable in what we want). They are passionate about the quality of the work they deliver.

In my experience the professionals in the NHS mostly produce the right results at the right time. So, on the 70th birthday of the NHS here are 7 points we can take away from what health care staff do well day after day:

Assertion

Saying clearly what needs to happen next and asking for cooperation to bring it about.

Boundaries

Knowing when to say ‘no’, because a different action will produce a better result.

Care

It helps everyone to know what kind of result the person receiving the service is looking for, then it becomes easier to tailor work to achieve that outcome (and care about the progress towards that goal)   

Decisiveness

Keeping in touch with the boundaries involved and going to find help when we are out of our depth (without thinking too much about how it will make us look).

Ego

We all achieve better results when we are thinking and acting in others’ interests, without ego getting in the way.

Faith

Believing that colleagues and the other people in our network can achieve great results in unfamiliar areas.

Generosity

Remembering to say ‘thank you’ for the service you receive that helps you achieve more and feel better.

What Do You Think Good Service Looks Like?

These are my ideas about the basics behind the delivery of great services. If you have experienced impressive service who was responsible for providing it? What did they do to make things go well? How did you let them know you were pleased?

Feel free to Like and Share this post of it has been helpful to you.

 

All the best

Roger

What Professor Stephen Hawking’s Life Shows Us About Achieving Our #Goals

 

A Celebration of Stephen Hawking

Who Inspires You To Take Action?

Professor Stephen Hawking’s life is being celebrated in Westminster Abbey today. He faced more than his share of challenges. His goals seemed unrealistic at times, People doubted him.

His philosophy was simple though.

However difficult life may seem, there is always something you can do and succeed at

What’s The Value Of Paying Attention?

It can be hard in difficult times to find the one thing to which we should pay attention if we want to develop and achieve success. Is the most important thing earning a qualification? Finding a job? Finding a better job? How about starting a side business or writing a book?

Finding one thing and paying attention to getting it completed is hard. It does make it easier to progress to the next thing on our To Do list though.

There’s a bonus too. Along the way we connect to others doing their best to tackle their goals. We can help them and ask them for help if necessary. That’s the value of paying attention to our main goal and taking action to fulfil it. That’s the lesson I take away from Stephen Hawking’s life.

What’s Next?

I hope this post has set you thinking about what you want to achieve in 2018. If so feel free to offer a comment, leave a Like, or even Share the post with someone else who could benefit from reading it.

Have a great day.

 

 

How To Give Valuable #Feedback

collaboration-cooperation-friendship-872955

Effective Feedback Matters (picture credit Pexels dot com)

 

Any time I’ve visited people in hospital I’ve been impressed by the attention medics pay to people in their care.

 

Teams of doctors, nurses, paramedics, physios, dietitians, care assistants, cleaners and the rest all working together to deliver their part of a bigger goal – to help their patients.

 

How Do You Show Your Appreciation?

 

It seems to me a lot of people do great work without expecting thanks for their efforts (pro tip, a box of chocolates and a timely thank you note for the specific type of result goes down well). But I think everyone likes to feel their efforts are appreciated when they are above and beyond the call of duty. Which leads me to ask two questions:

 

How do you say ‘thank you’ to your team / colleagues / clients when praise is well earned? What are the consequences on morale and productivity of leaving gratitude unsaid?

 

If you have a successful strategy for putting smiles on face feel free to share it here, it is bound to be useful to others. Also, if this post has inspired you to show your appreciation in a professional or personal context feel free to Like and Share it.

 

Thank you for reading this post and have a great day.

3 Reasons To Make #TimeToTalk About #Wellbeing

Basket Ball Game

Time To Talk About Health And Wellbeing (Picture Credit Pexels dot com)

A new year means we can take stock and make time to change our lives. We can make time to pursue goals that improve our work performance and our life outside the 9 to 5. So, this is a great time to talk about improving our (mental and physical) health and well-being.

With life being a hectic mix of commitments and claims on our time, it is important we practice self-care. Doing that helps us care for customers, colleagues and community too. Here are 3 good reasons that show how time devoted to self-care helps us reduce the pressure that contributes to mental health difficulties:

Connection

No one achieves all their goals alone. We are social beings and when we help others we are keeping the door open to ask for help for ourselves. By being part of a healthy community or team, we are investing in our own well-being.

Protection

When we respect our own boundaries, we make self-care a priority. When we make time for ourselves we can be calmer than when we are overwhelmed by others’ requests for our time.

Reflection

The time we earmark for ourselves is the resource we can devote to reviewing our goals, forming support networks and sharing the benefits of our personal growth with loved ones and friends.

How Will You Use This Knowledge?

Thanks for reading this post. I hope it makes a difference to your performance this week. What is your secret for safeguarding your mental well-being during a busy time at work? Add your comment and deepen this conversation.

Feel free to add a Like too if this has been a useful discussion and please share this post with someone who could benefit from reading it.

 

Thanks Roger