Are We There Yet?

London 2012 banner at The Monument.

London 2012 banner at The Monument. (Photo credit: Wikipedia)

As someone who was not sporty at school I have a huge admiration for people who are dedicated, train hard, and ultimately find a way to excel in their particular field.  When they manage to reach their goal against expectations and despite obstacles I am even more impressed.

 

Kudos then to Nicola Adams, who is the first Olympic Women’s Boxing Gold medallist at the London 2012 Games.

 

Speaking to the Guardian newspaper in September she describes what she has learned from competing in the ring, with hundreds of people watching her bout “…[it] teaches you a lot about confidence. Now I know that if I want to get something done, I can do it as long as I put my mind to it”.

 

That’s a philosophy which Nicola has put to the test, as she notes there are still some people who disagree with the idea of women boxing.  As she goes on to say, “If a woman wants to play a sport, she can. There’s nothing stopping us”.

 

http://www.guardian.co.uk/lifeandstyle/2012/sep/26/nicola-adams-women-sport-boxing

 

Perhaps the factors stopping anyone from achieving what they set their heart on are twofold.  First other people may disapprove, or get in the way; second there may be an element of self-doubt at work.

 

Hats off to Felicity Aston, the first woman to ski solo across Antarctica in January 2012.  Again, like with Nicola Adams gender expectations shaped attitudes to future success, as did a small inner voice.

 

Speaking to journalist Huma Qureshi, Felicity said that “…the most powerful motivator was thinking of all those people who had underestimated me or put me down – I didn’t want them to be right, I wanted to be right. And so I’d get the strength to carry on, to get up and go”.

 

She continues with an, I think, interesting generalisation about the relationship between gender and confidence.  She says “Sometimes I work with amazing women and yet I sense they have this lack of confidence in their own intrinsic abilities. Sometimes I do too – and I wonder why we do when men don’t?”

 

 

http://www.guardian.co.uk/lifeandstyle/2012/sep/17/i-skied-solo-across-antarctica?intcmp=239

 

I wonder if actually men might just present an air of confidence about their intrinsic abilities, whilst they secretly may feel just as doubtful about their competencies.  An article which appears in the Motoring section of the Daily Telegraph got me thinking about this.

 

In the piece explorer and ‘natural navigator’ Tristan Gooley noted that “Being forced to confront the fact that their [natural navigation] system does not work makes men flustered and usually results in them putting the pedal to the floor in a desperate bid to avoid the reality of the situation”.

 

That seems like a brilliant metaphor to me.  Some people, men and women, are consciously not competent and choose not to address that fact.  They may be the ones who never end up at a satisfactory destination.  Perhaps for either gender it is better to ask for help, to reach your destination, rather than carry on frustratingly doing something that simply doesn’t help complete the journey.

 

http://www.telegraph.co.uk/motoring/news/9548536/Men-refuse-to-ask-for-directions-out-of-blind-panic.html

Mind Your Language

Andrew Mitchell in Pakistan

Andrew Mitchell in Pakistan (Photo credit: DFID – UK Department for International Development)

Unless you work in total isolation you probably realise that what you say, and the way you say it, has an impact on the people around you.

If you are a senior politician, like Government Chief Whip Andrew Mitchell, it is probably unwise to (allegedly) use the word ‘Pleb’ – a derogatory description for a common person – within ear shot of a Downing Street police officer with whom you have just had a row.  It’s bound to antagonise a public servant to have that language buzzing in his ears.

http://www.bbc.co.uk/news/uk-politics-19690240

If a comment made in the heat of the moment can be contentious how much worse is a homophobic remark, deliberately launched into cyber space towards Tom Daley and his diving partner Pete Waterfield, through social media?

http://www.telegraph.co.uk/sport/olympics/diving/9555394/Tom-Daley-homophobic-tweet-by-footballer-Daniel-Thomas-will-not-result-in-charges.html

Interestingly the Daily Telegraph article notes the Head of the Crown Prosecution Service, Keir Starmer, saying ”the time has come for an informed debate about the boundaries of free speech in an age of social media”.  How much thought is needed not to seem a twit when tweeting?

All of which makes the casual references to people being ‘mad’, when they in fact have a mental health issue, seem sadly common place.  Sadly as mental health charity Mind has evidence that verbal abuse can spiral into worse treatment.

http://www.mind.org.uk/blog/7459_coping_with_stigma

So, what is the solution, given the pressures that people are exposed to simply going about their daily lives, and the ease with which some people use offensive speech?

Taking a deep breath, releasing it slowly while counting to ten is probably not enough these days.

Maybe the guiding principle should be: speak to others, in an emotionally charged situation, as you would be spoken to yourself?

Brand Loyalty

Unique Selling Proposition / Unique Selling Po...

Unique Selling Proposition / Unique Selling Point / USP (Photo credit: photosteve101)

I was talking to a recruitment consultant last month and found myself agreeing with her when she said the current economy makes this an employers’ market.

 

Large numbers of people without work provides employers with a rich selection of talent sitting on the shelf from which to choose.

 

It is possible that the most attractive prospects at eye level are younger people.  Younger applicants, offer new perspectives, fresh out of school or college.  They are perceived to be more malleable and less expensive than mid-career job changers.

 

All of which made me think about personal branding.  Having a good professional reputation, can improve personal marketability, whatever age you are.  It can make you stand out from the other people looking for an opportunity to shine.

 

In my recent experience of attending public meetings and community events, reputation isn’t always something people consider when they represent themselves, or speak on others’ behalf.

 

For instance what would you think if you heard at a Town Hall meeting that a representative of a faith organisation was prepared to ‘use force’, if that got his planning application approved?

 

http://www.guardian-series.co.uk/news/wfnews/9909691.WALTHAMSTOW__EMD_planning_meeting/

 

On the other side of the coin how does a Community centre volunteer come across as she describes her venue as an ‘exciting place, from the time the doors open to when they close’?

 

Each speaker is making a statement about who they are and how you might relate to them.

 

If reputation is important the challenge is to establish and enhance one’s own.  That involves finding a unique selling proposition for yourself, to be known for your: attention to detail; ability to influence others; technical competence and so on.  Having earned that USP the trick must be to keep building on it.

 

Trying to build on an established USP can be risky too.  As I mentioned in previous posts, Nick Buckles – head of G4S, the Olympic contractor providing security staff – recently found that out the hard way.  How difficult will it be for his organisation to enjoy its previous tried-and-trusted status I wonder?

 

http://www.guardian.co.uk/business/2012/sep/11/g4s-failed-olympic-security-lord-coe

 

Not ready for the ‘Reduced To Clear’ shelf just yet?  It might be worth asking questions:

 

Am I presenting myself as offering Everyday Value (reassuring, dependable, nothing fancy)?

 

Or do I work at becoming a Premium Brand (luxurious, different, something-a-bit-special)?

 

I’ll do some market research on my own offer and let you know what I find.

“Oh, I Can Always Do That Later”

Cover of "The 7 Habits of Highly Effectiv...

Cover of The 7 Habits of Highly Effective People

I was motivated to write this post by the thought that I really should write something tonight, instead of procrastinating over a variety of To Do items before bed.

 

There’s a very honest BBC News article by Rowan Pelling on the theme of putting things off.  I have included a link to the piece which is worth a quick read.  I can definitely see where the writer is coming from.

 

http://www.bbc.co.uk/news/magazine-19389707

 

Apparently Canadian research, by Prof Piers Steel from the Haskanye School of Business at the University of Calgary, suggests perhaps 95% of us put things off.  Worse yet Prof Piers suggests that those of us who do are:

 

“…less wealthy, less healthy and less happy than those who don’t delay”

 

Sometimes there isn’t a frog to be eaten (my 19 July post – Sharing Your Goals, Or Not – explains that reference).  If so it can be easy to chip away at several tasks, in a scatter-gun way, without the feeling of having completed anything substantial.

 

Perhaps it is really a matter of perspective.

 

Brain Tracy, in his book about ‘Goals and how to get everything you want…’, suggests applying a laser-like focus on the important goal you want to attain.  If an interruption in the shape of an email, text, letter or request for help does not support that focus then the interruption belongs in the ‘Important but not Urgent’ category.

 

That sound like a hardcore approach to getting things done.  It also has echoes of one of the late Dr Stephen Covey’s ‘Seven Habits of Highly Effective People’.

 

Nonetheless I am going to try that approach for the rest of the month.  I’ll see what difference putting first things first makes, and post about it subsequently.

There May Be Trouble Ahead – Post Script

Map of Summer Olympics locations. Countries th...

Map of Summer Olympics locations. Countries that have hosted one Summer Olympics are shaded green, while countries that have hosted two or more are shaded blue. (Photo credit: Wikipedia)

In an earlier post I speculated that there might be Trouble Ahead as a result of the 11th hour pre-Olympic security staffing problem.

 

It turns out the long term impact of the problem is being quantified by the key players.

 

For the armed services – drafted in at the last minute to help ensure the Games were successful – there will be knock-on effects for many months to come.

 

As Wing Commander Peter Daulby, military Chief Planner, commented to the Guardian:

 

“It will take two years to recover from [Olympic deployment], to get back to normal, to get everything back into kilter. You can’t expect [personnel deployed] to go back to normal routine very easily”

 

http://www.guardian.co.uk/uk/2012/aug/13/army-olympic-games-recovery-two-years

 

For the original security contractor – G4S – the impact of achieving a reported 83% deployment of their original staffing goal will be financial.  The Guardian reports a 60% fall in half year profits and reputational knock in the longer term.

 

As their Chief Executive, Nick Buckles, said in a recent interview:

 

“…his appearance before the home affairs select committee shortly before the Games, where he was forced to admit that the Olympics process had been a “shambles”, was difficult but necessary”

http://www.guardian.co.uk/business/2012/aug/28/g4s-50m-hit-olympics-contract

 

Although the Games themselves were rightly praised as a major success, the secuirty contractor’s experience seems to illustrates the principle that; ordinary efforts probably could not have produced the extraordinary planning outcome the Olympics call for.

Swimming Lessons

English: Mark Foster, British swimmer, at the ...

English: Mark Foster, British swimmer, at the parade in London to celebrate the achievements of British competitors at the 2008 Summer Olympics. (Photo credit: Wikipedia)

Interviewed by Benenden Healthcare Society’s ben health magazine in February 2012, former Olympic swimmer Mark Foster offered some views about success in and out of the water.

 

I thought I would share the highlights of what he said, since they have a general appeal.

 

Speaking about what it takes to succeed in his sport, he said:

 

“You have to be mentally strong and believe in yourself 100 per cent.  You need to be the one who trains harder and wants it more and is willing to go that extra mile”.

 

In the working world he emphasised the importance of taking “…responsibility for your job – for your part of the big picture”.

 

Finally he offered some thoughts about striving to succeed:

 

“Never be afraid of failing.  The real winners are those who have a go and go that extra mile.  Don’t be someone who doesn’t try because they don’t want to fail.  Be the best you can be”.

Getting Inspired

I found some of the athlete’s personal stories from the Olympics to be amazing and I suspect the Paralympics will generate even more inspiring tales.

 

Here are a few thoughts, prompted by the recent Games, showing how inspiration can be kindled, capitalised on and embellished for the future.

 

Track star Mo Farah has taken years to fan the spark of his basic ability.  Mo was inspired to fulfil his potential, crossing oceans in the process.  He started out in Africa and received coaching in Europe, then continued honing his skills in the United States.  Notwithstanding his journey, the Guardian considers that:

 

“the drive that has propelled Farah to his Games-defining feat in his hometown is all is own”.

English: Mo Farah at the 2010 European Athleti...

English: Mo Farah at the 2010 European Athletics Championships in Barcelona (Photo credit: Wikipedia)

 

http://www.guardian.co.uk/sport/2012/aug/11/london-2012-mo-farah

 

 

British sportswoman Nicola Adams has blazed a trail for others, as the first Gold medallist in women’s Olympic boxing.  According to a Telegraph interview she is prepared for her role as a pioneer:

 

“I definitely want to inspire girls to follow their dreams” she said “and not be bothered by what people say.  That’s what we need – more females being role models in sport”.

 

http://www.telegraph.co.uk/sport/olympics/9465732/Nicola-Adams-targets-Rio-double.html

 

 

Cycling Olympian Laura Trott spoke to the Guardian about crowd sourcing encouragement:

 

“I’m peaking at the right time and it’s all thanks to the coaches, and the support of the crowd and my family” she told the BBC.

 

http://www.bbc.co.uk/sport/0/olympics/18903274

 

Basketball’s John Amaechi has an eye for the future.  In his view performance gains for his sport in Britain, cannot be determined quantitatively:

 

“The idea you can grow a sport by counting how many people do something for x minutes a week is ridiculous” he says in a BBC article about the sporting legacy.

 

http://www.bbc.co.uk/sport/0/olympics/19270311

A Winning Attitude

Sue Tibballs, CEO, Women's Sport & Fitness Fou...

Sue Tibballs, CEO, Women’s Sport & Fitness Foundation (Photo credit: KatBeads)

In my experience a positive approach to a challenge helps to produce better results than a negative one.

 

I know I have taken on a task from someone who said they ‘could not ‘ achieve the desired outcome, and I went on to produce an effective result without too much effort.

 

If positivity can produce those sorts of results in the everyday world, how much more can it galvanise people at the peak of their game?

 

Arguably, as the eyes of the world are focused on the Olympic venues, most of the 2012 competitors must want to show the aspirational values of winners who achieve results at Faster, Higher, and Stronger levels.

 

It makes sense that, as Coach Robin Williams notes, World beating rowers Heather Stanning and Helen Glover’s earned their Gold medals in part because of their “… reliably positive attitude on and off the water”.

 

http://www.guardian.co.uk/sport/2012/aug/01/olympics-2012-success-stanning-glover?intcmp=239

 

Female athletes’ positivity may also help raise the profile and levels of participation in women’s sport.  There is room for improvement as Sue Tibballs, Chief Executive of the Women’s Sport and Fitness Foundation, says: “Being sporty is still not seen as aspirational or even normal among girls. They just don’t see women doing it”

http://www.guardian.co.uk/sport/2012/aug/01/women-2012-boost-female-sport

 

Who knows, at the end of the competition it might be clear that, this time around, women really have made their mark.

What Does Failure Look Like (And How Can It Lead To Success)?

I wrote a post about success a short while ago.  The context there was the Federer vs Murray Wimbledon tennis final and the significant achievement of a British player almost winning the Championship’s singles trophy.

James Dyson

James Dyson (Photo credit: Wikipedia)

I think it is worth spending a few moments thinking about the lessons that not being successful can offer.  My view would be, to paraphrase Friedrich Nietzsche, ‘What does not kill you makes you stronger.’

Funnily enough I was talking about the principle of if-at-first-you-don’t-succeed with the owner / manager of a take-away restaurant recently.

We were speaking days after Spain won the Euro 2012 tournament.  England’s performance was dogged, Group A winning, but not ultimately successful.  It suggested there was room for improvement.

I think the take-away manager and I decided that in the UK failure often brought out a response of, ‘Well what did you expect?’ or perhaps, ‘It isn’t worth trying again”.

In the US and elsewhere the attitude is more “Hey never mind.  I know it didn’t work out, but what are you going to try next?”

So there’s the background.  It can take a lot of self-belief to miss a goal and use the experience to improve.

Here’s an article exploring these themes further, written by the entrepreneur and inventor Sir James Dyson.  I can’t find fault with his observation that “Success takes time, patience and perseverance”.

http://www.guardian.co.uk/commentisfree/2012/jul/22/failure-can-be-an-option

Thinking more broadly there are parallels to performance in the sporting world too.  Here are some thoughts about what it takes to reach the Gold medal standard.

http://www.bbc.co.uk/sport/0/olympics/18893044

I like Track Cyclist Victoria Pendleton ‘s comment that, learning lessons from not reaching a goal, entails “having a robust self-esteem with an identity that is not too defined by performance results so [you] can maintain [your] emotional stability and work out how to improve.”

Which sounds a lot like Sir James Dyson’s reflection, “Failure is painful, but it spurs on improvement like nothing else.”

I think those are timely insights for Athletes, Innovators, or Regular Folk like the rest of us.

There May Be Trouble Ahead

English: The diagram above represents a generi...

English: The diagram above represents a generic framework for risk management. (Photo credit: Wikipedia)

The fictional head of the Twenty Twelve Olympic Deliverance Team, Ian Fletcher, would have been quietly scathing had a hapless contractor failed to produce the promised level of security staff days before the Opening Ceremony.   What a nightmare for an Olympic Chief with days to go before the Games begin.

Olympic Chief – “So are you telling me, the Head of Olympic Deliverance, that your firm managed the risk of not delivering the full quota of 12,000 fully trained and equipped staff – at the right venues, at the right time – by basically, crossing your fingers?”

Hapless Contractor – “In strategic terms, utilising our end-to-end ‘recruitment to deployment’ process we should have provided the full roster of staff at each venue, as per our contract.”

OC – “Well, thank you for that answer to a question, in all fairness, I haven’t actually asked.  Turning now to your risk management strategy on this contract.  What would you say that consists of, in a nutshell?”

HC – “In a nutshell?  Being honest?  (Pause) That would be pretty much be what you said. Sorry”

OC – “There you go.  With crossed fingers who needs Risk Registers?  Well. It’s all good.  Luckily there are some uniformed staff not doing much, ahead of the big day.  Aside from brushing the dust of Afghanistan off their boots, seeing their families and so on…”

Coming back to the reality, it’s scary to think that a major contractor thought they could use their standard project planning methodology to seamlessly deliver more than 10,000 staff to 2012’s principle sporting tournament.

Looking at that goal rationally it is a huge challenge to accomplish that outcome on time, without having any experience of successfully completing a project that size, without a carefully tailored approach.

Far from enhancing their reputation for professional delivery this contractor may have placed greater scrutiny on the way they deliver on their other contracts.

I don’t think they will earning a place on the winners’ podium this year.

http://www.bbc.co.uk/radio/player/b01l8n7t