I hope 2014 is going well so far.  That’s especially true if you are back at work already, or about to return on Monday.

In the ideal world the work place is full of confident and competent managers and staff.   They all work well as individuals and in teams to keep their customers satisfied.  Sometimes though that isn’t the case.

The Guardian newspaper has presented another exceptional scenario in its Work blog.  Follow the link in my Tweet to see the discussion.  You will probably want to take action if the situation rings bells with you.  A coaching programme would help you take action if so.  I would be happy to help with that.

Is there any room for improvement in your working life?  What goals have you set for yourself this year to help bring that change about?