At Your (Civil) Service

English: Martin Donnelly, Permanent Secretary ...

English: Martin Donnelly, Permanent Secretary of the Department for Business, Innovation and Skills in the United Kingdom (Photo credit: Wikipedia)

UK public servants come in for some real stick.  Unfairly in my view.

Pay freezes, head count reduction and the relentless pressure of producing more results with less resources take their toll.  At least one civil service representative body, the Public and Commercial Services union – – seems set to ballot for strike action.

At least one central government permanent secretary (chief executive equivalent) has a job plan which includes doing something about that.


Martin Donnelly at the department for Business, Innovation and Skills has a job objective which includes improving outcomes amongst his middle managers and generally rewarding good performance in the organisation.

It must also be good for morale therefore to learn that David Cameron enjoys good relations with civil servants .

Armed with that reassurance it should be possible for organisational leaders to work with staff to identify some goals, including:

– their main goal for 2013 and how it benefits them individually + their stakeholders (including senior colleagues and, crucially, the politicians they answer to

– how to positively motivate stakeholders to pursue those gaols (Cabinet Office has some ideas though

– gainging clarity on what ‘success’ looks like, will acquiring skills such as project planning and contract management be important across government, as the Public Accounts Committee chair, Margaret Hodge, suggested in December 2012?

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